SELLING ON TAIGAN FAQ

HOW CAN MY SHOP JOIN TAIGAN?

Taigan is a highly edited collection of shops, designers and purveyors that are personally vetted and invited to present their items for sale at retail price on the site.

To be considered for invitation to participate on Taigan, submit your inquiry here.

HOW DOES TAIGAN SELECT SHOPS/DESIGNERS TO PARTICIPATE ON THE SITE?

To learn more about Taigan’s vetting process and participation criteria, view here.

HOW DOES A SHOP/DESIGNER GET FEATURED ON THE HOMEPAGE, IN THE NEWSLETTER, ON FETCH MAGAZINE, AND/OR IN THE MEDIA?

Beautiful imagery, intriguing product, and strong participation are contributing factors to being presented on the Taigan home page, being featured in Fetch and our newsletter, and in being “picked up” for product placement in magazines.

WHO CREATES MY SHOP ON TAIGAN?

Taigan’s training and operation staff will fully train and equip approved shops to create, populate, merchandise, update and otherwise operate your shop on Taigan. The shops on Taigan operate as independent shops who gain from the synergy of being part of the Taigan marketplace.

WHO OPERATES MY SHOP ON TAIGAN?

Each shop on Taigan is independently owned and operated. Shop keepers operate their site independently. Taigan Operations and merchandising staff train, support and facilitate shops on the site.

HOW IS A PURCHASE MADE?

When a shopper orders an item(s) on the Taigan site, an email prompt is sent to the shop notifying them of the order. The shop keeper will confirm availability of the item(s), and confirm shipping and applicable taxes, and send these with a request for payment to the shopper via email. The shopper will then pay for the items through Taigan’s secure third party payment gateway. Once payment is received, shop will package and ship purchased item(s).

CAN A TAIGAN SHOP ADD VIDEOS AND ITEMS?

Taigan shopkeepers are easily able to take images and videos with the technology and training provided by the Taigan staff. Adding or updating an item or video is easy for the shopkeeper to do and ensures that each shop on Taigan is fresh and interesting for shoppers.

CAN I PUT MY ITEMS ON SALE?

Taigan is not a discount site. Taigan represents difficult to access premium goods that are seldom worthy of a discount. But our shops are able to offer end-of-season limited time sales. New shops are trained on how to create and promote sale items for a limited period of time.

Additionally there are times when a store may want to offer promotions; the relationship manager is available to discuss strategies regarding promotions.

HOW WILL SHOPPERS FIND MY SHOP ON TAIGAN?

Taigan is designed with many ways for shoppers to browse and search for desired items. And Taigan regularly changes out featured content, as well as deploys featured content emails to its shoppers, allowing for numerous opportunities for a shop/item to be featured (and thereby found).

HOW DOES TAIGAN MARKET ITSELF AND ITS SHOPS

Taigan is a community of the best shops, designers and purveyors. As such, the site is often reviewed by major media for newsworthy items and features. The site and its shops have been featured in Town & Country, InStyle, Vogue.com, Glamour.com, Departures, Elle Décor, Garden & Gun and many more major publications. Taigan has an extensive marketing budget which is utilized to draw new visitors to the site and to individual shops on the site.